Terms & Conditions

Vista Academy CPD and Short Courses

Training Terms & Conditions

  • Registration will only be completed once online booking AND payment is received before the closing date.
  • Closing date and time for contact sessions (CPD seminars, CPD workshops and short courses) is 16:00, 7 [seven] days before the training in question is due to take place.
  • Closing date and time for live webinars is 16:00, 2 [two] days before the training in questions is due to take place.
  • Online CPD courses are available 24/7.
  • No bookings are available on the day of the training.
  • Awarding of CPD points and corresponding attendance certificate for contact sessions (CPD seminars, CPD workshops and short courses) require:

– Arrival on time to have the unique delegate ID card (QR barcode) scanned in to confirm attendance (registrations close 15 minutes after the start of the session)

– Attending the full duration of the training

– Scanning out using the unique delegate ID card (QR barcode) at the end of the training session

– Submitting a completed evaluation form on the Online Learning Space within 14 [fourteen] days of the training

 

  • Awarding of CPD points and corresponding attendance certificate for live webinars require:

Logging into the Online Learning Space on time (access closes 15 minutes after the start of the webinar)

– Checking in at the start of the training session

Attending the full duration of the training
– Participating by responding to intermittent polls and quizzes

– Checking out at the end of the training session

– Submitting a completed evaluation form on the Online Learning Space within 14 [fourteen] days of the training

 

  • Awarding of CPD points and corresponding attendance certificate for online CPD courses require:

Completing all of the lessons in the course  

– Answering all of the questions contained in the lessons

Receiving a minimum final mark of 70% for the questions contained in the lessons (three attempts permitted)

– Submitting a completed evaluation form on the Online Learning Space within 14 [fourteen] days of completing the training

 

  • Vista Academy will not be held responsible for any errors (for example the council number on the certificate) as a result of incorrect information being entered into the online booking form or Online Learning Space account. All details to be checked thoroughly before submitting the booking, as these details will be used on all official documentation pertaining to the training.

  • A photo of the delegate needs to be uploaded to their Online Learning Space account in order for their unique delegate ID card to be generated. It is the delegate’s responsibility to ensure they have a copy of this card when attending a contact session (either a hard copy or digital copy will suffice).
  • In order to be eligible for student discount, the student must supply a copy of their student card/proof of registration via email to info@vistaacademy.co.za. Similarly, in order to be eligible for pensioner discount, the pensioner must supply a copy of their ID document via email to info@vistaacademy.co.za. Upon receipt of the above-mentioned proof, Vista Academy will provide the delegate with a discount coupon for use upon checkout.
  • All cancellations are to be in writing and addressed to cancellations@vistaacademy.co.za 
  • The following cancellation policies apply:
    Contact sessions (seminars, workshops and short courses): 3 [three] days prior to the activity that was registered for. Cancellations adhering to this will be entitled to a full refund, less any applicable PayFast transaction fees.

    Live webinars: 2 [two] days prior to the webinar. Cancellations adhering to this will be entitled to a full refund, less any applicable PayFast transaction fees.
    Online CPD Courses: Cancellation requests for incomplete courses will be evaluated on an ad hoc basis and, if deemed acceptable, will be entitled to a full refund, less any applicable PayFast transaction fees.
  • No refunds will be made in the event of cancellation after the aforementioned periods, with the exception of exceptional requests relating to hospitalisation, although delegate substitutions will be permitted up until 48 [forty eight] hours before the event. Delegate substitutions need to be communicated in writing and addressed to booking@vistaacademy.co.za.
  • All study and course material, whether electronic or printed, remain the exclusive property of Vista Academy and are protected by copyright and other intellectual property laws. The download of electronic material is intended for your personal and non-commercial use. Any other use of material is strictly prohibited.
  • You may not modify, transmit, publish, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit, any of the content of the courses/activities, in whole or in part, and more specifically, you will not print, copy, or ‘lend’ material to any other person.
  • In the case of non-arrival, no refunds will be made.
  • Vista Academy reserves the right to change the venue, topic, seating layout (cinema or classroom style) and presenter as and when necessary.
  • By participating in any events organised by Vista Academy, the delegate agrees that the organisers, including but not limited to Vista Academy, sponsors, venues, service providers, etc. assume no liability for any loss, theft, damage, injury or illness to property or persons whether arising in contract, negligence, equity or otherwise. Participation in Vista Academy’s training activities is considered “at delegate’s own risk”. All delegates and participants of events hosted by Vista Academy must use due care under the circumstances to comply with all rules, regulations, statutes, and laws of the Republic of South Africa and all relevant statutory bodies.
  • The attainment of CEUs or CPD points does not license any professional to practise outside of their scope or competency. CPD training is intended to broaden the knowledge of professionals and does not constitute professional training. The responsibility to practise within their relevant scope remains with the professional, regardless of what CPD training they attend. 
  • The opinions and views expressed in the training offered by Vista Academy are those of the independent presenters and do not necessarily reflect the opinions or views of Vista Academy (a Division of Vista Clinic) and its employees or trustees.

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